Cancellation and Return Policies

1. When you would like to exchange or return a product, please contact us at manira@manirabodrum.com so that we can assist you better.
2. Exchange and return requests made within 7 days of receiving the product are accepted.
3. Refunds are made to the account or card used for payment.
4. In case of a return, the shipping cost belongs to the buyer.
5. Returns and exchanges requested more than 7 days after delivery are not accepted.
6. For product exchanges, the shipping cost is covered by us.
7. Products bought on sale are not eligible for return or exchange.
8. In the case of a damaged product, you must contact us within 7 days of the invoice date. If the product is still in stock, an exchange is arranged, and shipping costs for exchanges of damaged products are covered by the seller. Please note that all products are inspected in detail for damage before delivery; if the damage is found to result from use, an exchange cannot be made.
9. Returned or exchanged products must be undamaged, unworn, unused, fit for sale and in their original boxes, with all product tags attached. Products that are not in new condition — worn, damaged, washed or without tags — will be sent back to the buyer.
10. Manira Bodrum reserves the right to refuse the return or exchange of products that are unpackaged, not in their box, damaged or rendered unsaleable.